1. All our goods are of merchandisable condition
and will serve their intended functions.
Terms of Warranty
2. All warranty conditions are stated in the
product information provided, unless the
manufacturer has provided none.
Prices
3. All our prices are nett. No discounts will be
given unless during monthly promotions.
Delivery services
4. Delivery is free for goods purchased above
S$100.00 and delivered within Singapore.
Deliveries outside of Singapore will be charged
according to the prevailing shipment rates.
Payment Processing
5. We only accept VISA, MASTERCARD, NETS &
Corporate cheque payments.
6. We ensure accuracy in our billing as all our
transactions are automatically processed.
Cancellation of Orders
7. We will refund the amount paid if the order
is cancelled due to the unavailability of goods
or our inability to deliver the goods within the
agreed time frame.
8. We will not entertain any cancellations once
the order is confirmed and submitted by the
customer.
Confirmation of Orders
9. We will send an electronic acknowledgement to
the customer within 24 hours upon successful
submission of the electronic order. If items
ordered are unavailable, a message will be sent
to the customer for further action.
Exchange & Refunds
10. All our goods sold are non-exchangeable and
non-refundable.
Feedback
11. We welcome your feedback. Should you feel
dissatisfied with any of our goods or services,
please contact us at 6 Marina Green Singapore
019799
(Inside Superbowl Golf & Country Club)
Tel: 6227 2485 Fax: 6227 2486
(Closed on Sundays)
Email:
enquiry@qmi.com.sg
Alternatively, customers may refer their
complaints to the BusinessTrust Secretariat if
they are not satisfied with the resolution of
the complaint. Complaints can be referred to
